ADS Competitions Limited – Terms & Conditions and Competition Rules

Version: 1.0
Effective Date: 21 October 2026
Last Updated: 21 October 2026

1. Introduction

1.1 Welcome to ADS Competitions

Welcome to ADS Competitions, operated by ADS Competitions Limited (“ADS Competitions”, “ADS”, “we”, “our” or “us”).

ADS Competitions Limited operates online prize competitions through its website, adscompetitions.com.

These Terms and Conditions explain how our website, competitions, promotions and related services operate. They set out the rules governing participation, eligibility, payments, prize allocation, winner selection and the responsibilities of both entrants and ADS Competitions Limited.

By registering an account, purchasing competition entries, submitting a free postal entry or participating in a promotion, you agree to these Terms and Conditions and any additional rules displayed on the relevant competition page.

If you do not agree with these Terms and Conditions, you must not use our website or participate in our competitions.

1.2 Our Company Details

Company Name: ADS Competitions Limited
Company Registration Number: NI742423
Registered Office: 6 Margaret Street, Newry, Co. Down, BT34 1DF, Northern Ireland
Website: https://adscompetitions.com/

For customer support or complaints, please use the contact facilities available on our website.

1.3 Our Commitment to Fairness

ADS Competitions Limited aims to operate its competitions fairly, transparently and responsibly.

We aim to:

Advertise prizes and competition rules accurately.
Conduct winner selections in accordance with the published rules.
Treat entrants fairly and consistently.
Award advertised prizes in accordance with these Terms and Conditions.
Investigate genuine customer concerns.
Correct genuine mistakes where reasonably possible.
Protect the integrity of our competitions and the interests of participants.

Our intention is to provide a positive customer experience while ensuring that competitions are administered fairly.

For information and support about playing responsibly, please see our Responsible Play page.

1.4 Definitions

For the purposes of these Terms and Conditions:

Account means a registered customer account on the ADS Competitions website.
Bonus Promotion means an additional promotion, incentive, giveaway or reward offered separately from the main advertised competition prize.
Cash Alternative means an advertised cash amount that may be accepted instead of a physical prize where the relevant competition offers this option.
Competition means a prize competition, instant win competition, promotional giveaway or other competition operated by ADS Competitions Limited.
Competition Page means the webpage displaying the details and rules of an individual competition.
Entry means a valid paid entry or qualifying free postal entry into a competition.
Instant Win Prize means a prize allocated to a ticket number before a competition opens and awarded immediately when the relevant ticket is allocated to an entrant, in accordance with the published rules.
Member means a person holding a registered account on the ADS Competitions website.
Postal Entry means an entry submitted through the free postal entry route in accordance with these Terms and Conditions.
Prize Swap means an alternative prize offered or agreed in place of the originally advertised prize, where permitted.
Random Draw means a winner selection conducted using the random selection method specified for the relevant competition.
Website Credit means promotional credit issued to an account which may be used towards eligible competition entries, subject to the applicable rules.

2. Acceptance and Changes to These Terms

2.1 Acceptance

These Terms and Conditions apply when you:

Register an account.
Purchase competition entries.
Submit a postal entry.
Participate in a promotion operated by ADS Competitions Limited.
Accept or use Website Credit.
Otherwise access or use our website or competition services.

Competition-specific rules displayed on an individual Competition Page form part of the applicable competition terms. If a competition has additional rules, those rules should be read alongside these general Terms and Conditions.

2.2 Changes to These Terms

ADS Competitions Limited may update these Terms and Conditions where reasonably necessary to:

Reflect changes in applicable law or regulatory requirements.
Improve the administration or operation of our competitions.
Protect entrants and the integrity of competitions.
Correct errors or omissions.
Reflect changes to our website, payment methods or services.

The latest version will be published on our website.

Where a change materially affects an existing competition, we will communicate the change where reasonably practicable. We will not use a change to these Terms to remove rights that have already accrued to entrants unlawfully or retrospectively alter a competition unfairly.

2.3 Fair Administration

We reserve the right to investigate suspected manipulation, fraud, misuse of our website or breaches of these Terms and Conditions.

Where appropriate, we may reject entries, suspend accounts or take other proportionate action in accordance with these Terms and applicable law.

3. Eligibility and Member Accounts

3.1 Eligibility to Enter

Unless a Competition Page states otherwise, entry is open only to individuals who:

Are aged 18 or over at the time of entry.
Are ordinarily resident in the United Kingdom (England, Scotland, Wales and Northern Ireland) or the Republic of Ireland.
Hold a valid account where an account is required for the chosen entry method.
Meet any additional eligibility requirements stated on the relevant Competition Page.
Comply with these Terms and Conditions.

Entries from individuals under 18 or outside the permitted geographical area may be declared invalid, and any associated prize entitlement may be withdrawn where lawful.

We may request reasonable evidence of age, identity and eligibility before accepting an entry or awarding a prize.

3.2 Employees and Connected Persons

Employees, directors, contractors and other individuals directly involved in administering a particular competition may be excluded from entering that competition.

Immediate family members and people living in the same household as those individuals may also be excluded where necessary to prevent an actual or perceived conflict of interest.

Any exclusions applicable to a specific competition may be stated on its Competition Page.

3.3 Account Registration

To purchase entries through our website, you may be required to register an account.

When creating and using an account, you agree to:

Provide accurate, complete and truthful information.
Keep your contact details up to date.
Not impersonate another person.
Not use another person's account without permission.
Maintain the confidentiality of your login details.
Accept responsibility for activity carried out through your account, subject to applicable law.

Providing false or misleading information may result in account suspension or closure and the invalidation of entries where justified.

3.4 One Account Per Person

Unless expressly authorised by ADS Competitions Limited, each person may maintain only one customer account.

You must not create or use multiple accounts to:

Obtain duplicate new-member offers or promotional bonuses.
Circumvent account restrictions.
Manipulate competition entries.
Gain an unfair advantage.
Abuse promotions or other website features.

Where duplicate or fraudulent accounts are identified, we may suspend or close the relevant accounts, cancel affected entries or withdraw promotional benefits where justified.

We will consider the circumstances of each case and act in accordance with applicable law.

3.5 Identity Verification

We may request verification before awarding a prize, processing a cash payment or resolving a suspected fraudulent transaction.

Verification may include:

Photographic identification.
Proof of age.
Proof of residential address.
Confirmation of bank account ownership.
Other reasonable evidence relevant to eligibility or fraud prevention.

Where verification is required, we will explain what information is needed and how it should be provided.

A prize may be withheld temporarily while reasonable verification checks are completed. Failure to provide required evidence may affect eligibility to receive the prize, subject to applicable law.

3.6 Account Security

You are responsible for taking reasonable steps to protect your account credentials.

If you suspect that your account has been accessed without authorisation, you should contact us promptly through the contact facilities on our website.

We may suspend access while investigating a suspected security incident.

4. Free Postal Entry

4.1 Free Postal Entry Route

Where offered for a competition, ADS Competitions Limited provides a free postal entry route in accordance with the applicable competition rules and relevant law.

A valid postal entry will be treated equally with a valid paid entry in the winner selection process for that competition, subject to the same eligibility requirements and any lawful entry limits.

The relevant Competition Page should be consulted for any additional competition-specific postal entry instructions.

4.2 How to Submit a Postal Entry

To submit a postal entry, send a separate entry for each competition to the following address:

ADS Competitions Limited
6 Margaret Street
Newry
Co. Down
BT34 1DF
Northern Ireland

Unless the relevant Competition Page states otherwise, each postal entry should include:

Your full name.
Your ADS Competitions username, if you have an account.
Your email address.
Your telephone number.
The full name of the competition you wish to enter.

You should ensure that the information supplied is accurate and legible.

4.3 Postal Entry Requirements

Postal entries must comply with the following requirements:

A separate entry must be submitted for each competition.
Only one competition entry may be included in each envelope.
Separate envelopes may be sent for separate entries, subject to any entry limits published for the competition.
Entries must contain all required information.
Entries must be received by the applicable closing time, subject to any specific rule stated for that competition.
Entries must comply with the eligibility requirements and any additional rules displayed on the Competition Page.

You may submit as many free postal entries as the maximum number of paid entries permitted per person for that competition. Each postal entry must be posted separately; several entries in one envelope will count as one entry.

Where the price of one paid entry is less than the cost of a second class stamp (currently 91p), each valid postal entry will receive the number of entries equal to the stamp cost divided by the entry price, rounded up (for example, 49p = 2 entries, 30p = 4 entries).

Incomplete, illegible or non-compliant entries may be rejected.

We reserve the right to request clarification where reasonably possible, but we are not obliged to correct incomplete entries on an entrant's behalf.

4.4 Late Postal Entries

Postal entries received after a competition has closed will not normally be entered into that competition.

Where an entry arrives late but appears to have been posted before the closing time, we may consider the circumstances and, where appropriate, offer a reasonable alternative resolution.

Any goodwill credit or alternative remedy is discretionary unless required by law or the applicable competition rules. It does not create an automatic entitlement in respect of future postal entries.

4.5 Postal Delivery

We cannot guarantee postal delivery times and are not responsible for delays or failures attributable to postal operators or circumstances outside our reasonable control.

Entrants should allow sufficient time for their entries to arrive before the published closing time.

Proof of posting does not necessarily establish proof of delivery.

Nothing in this clause excludes liability that cannot lawfully be excluded.

4.6 Misuse of Postal Entry

We may investigate suspected fraudulent or abusive use of the postal entry route.

Where there is reasonable evidence of deliberate manipulation, fraud or a breach of the published rules, we may reject affected entries or take other proportionate action in accordance with these Terms and applicable law.

4.7 Equal Treatment

Every valid entry will be treated in accordance with the rules of the relevant competition.

A valid free postal entry will not be given a lower chance of winning merely because it was submitted free of charge rather than purchased, subject to the published rules and applicable law.

5. Purchasing Entries, Payments and Website Credit

5.1 Purchasing Competition Entries

Competition entries may be purchased through our website using the payment methods displayed at checkout.

By purchasing an entry, you confirm that:

You meet the applicable age and eligibility requirements.
You are legally entitled to use the payment method provided.
The payment information supplied is accurate.
You have authority to use the relevant payment method.
You agree to these Terms and Conditions and the relevant competition rules.

5.2 Accepted Payment Methods

Available payment methods will be displayed on our website or at checkout and may include:

Debit and credit cards.
Apple Pay.
Google Pay.
Website Credit, where permitted.

We may add, change or withdraw payment methods where reasonably necessary.

5.3 When an Entry Becomes Valid

A paid entry will normally be treated as valid once:

The payment has been successfully authorised and accepted.
The website has allocated the relevant ticket number or numbers.
The entry complies with the applicable competition rules.

A payment that fails or is declined will not normally result in a valid paid entry.

5.4 Failed Payments

Where payment is declined, reversed or not successfully completed:

The affected entry may not be issued or may be invalidated.
An Instant Win Prize cannot be claimed solely on the basis of an unsuccessful transaction.
Promotional benefits linked to the transaction may not apply.

We are not responsible for failures caused by a bank or payment provider where those failures are outside our reasonable control. This does not affect any rights you may have against the relevant provider or under applicable law.

5.5 Competition Prices

Each Competition Page will display the applicable information, which may include:

The price per entry.
The maximum number of available entries.
The advertised prize or prizes.
The closing date, closing time or draw arrangements.
Any advertised Cash Alternative.
Any Instant Win Prizes.
Any applicable entry limits or additional rules.

The price displayed at the point of purchase will apply to the relevant transaction, subject to the correction of genuine errors in accordance with these Terms and applicable law.

5.6 Promotional Discounts

We may offer promotional codes, discounted entries, flash sales, bonus entries, Website Credit or other incentives.

Unless a promotion expressly states otherwise:

Promotions cannot be combined.
Promotions cannot be applied retrospectively.
Promotional benefits cannot be exchanged for cash.
Additional eligibility requirements may apply.

We may amend or withdraw a promotion where reasonably necessary, subject to the published promotional terms and applicable law.

5.7 Website Credit

Website Credit may be issued as part of:

Promotional bonuses.
Competition prizes.
Customer service resolutions.
Special events.
Other member incentives.

Website Credit is issued subject to the terms of the relevant offer.

5.8 Using Website Credit

Website Credit may be used towards eligible competition entries where the website permits it.

Some promotions may exclude purchases made using Website Credit. Any such restriction should be clearly stated in the applicable promotional terms.

5.9 Cash Value and Transfers

Unless expressly stated otherwise, promotional Website Credit:

Cannot be withdrawn as cash.
Cannot be exchanged for cash.
Cannot be transferred or sold to another member.
Cannot be gifted to another person without our express authorisation.

These restrictions do not affect any rights that cannot lawfully be excluded.

5.10 Expiry of Website Credit

The expiry date and any usage restrictions applicable to Website Credit will be stated in the relevant offer or communicated when the credit is issued.

Where no expiry date is specified, the credit will be administered in accordance with the terms communicated at the time of issue and applicable law.

We will not retrospectively impose a new expiry date on existing credit where doing so would unlawfully remove an accrued entitlement.

6. Refunds, Pricing Errors and Payment Disputes

6.1 Refund Policy

Competition entries are subject to the rules displayed at the time of purchase and applicable consumer law.

Where an entry has been validly purchased, refunds will not normally be provided simply because an entrant changes their mind or no longer wishes to participate, except where required by law or stated otherwise in the applicable terms.

Refunds may be appropriate where:

A duplicate payment has been taken.
An entry has been oversold due to a technical or processing error.
Payment has been taken incorrectly.
We are unable to provide the purchased entry.
A competition is cancelled or materially affected in circumstances requiring a refund.
A refund is otherwise required by law.

Where appropriate, refunds will normally be made using the original payment method.

6.2 Oversold Entries

If a technical or processing issue results in more entries being sold than are available:

We will investigate the affected transactions.
We will identify the affected entries.
We will contact affected customers where reasonably practicable.
We will refund affected purchases where appropriate.

Invalid or oversold entries will not be included in the competition.

We will aim to resolve such situations fairly and promptly.

6.3 Pricing Errors

We take reasonable care to ensure that prices and competition information are accurate.

If a genuine and material pricing error occurs, we may take reasonable steps to correct it, including cancelling an affected transaction and refunding the payment where appropriate.

We will communicate with affected customers where reasonably practicable.

Nothing in this clause permits us to disregard rights or obligations imposed by applicable consumer law.

6.4 Chargebacks and Payment Disputes

If you have a concern about a payment, we encourage you to contact us through our website so that we have an opportunity to investigate and resolve the issue.

Where a chargeback or payment dispute is raised, we may review the relevant account and transaction.

Where there is reasonable evidence of fraud or abuse, we may suspend an account or investigate affected entries and prizes in accordance with these Terms and applicable law.

Nothing in this clause prevents you from disputing an unauthorised transaction with your bank or payment provider or exercising any other statutory rights.

6.5 Fraudulent Payments

We take payment fraud seriously.

Suspected use of stolen payment details, unauthorised payment methods, false payment confirmations or manipulated transaction information may result in:

Cancellation of affected entries where justified.
Temporary suspension or closure of an account.
Investigation of affected prizes.
Referral to the relevant authorities where appropriate.

Any action taken will be proportionate to the circumstances and consistent with applicable law.

6.6 Checking Your Entries

You should check that:

You have selected the intended competition.
The number of entries is correct.
Your payment has been processed successfully.
Your ticket numbers have been allocated where applicable.

If you believe an error has occurred, please contact us promptly through our website, providing sufficient information for us to investigate.

We will endeavour to resolve genuine errors fairly.

7. Competition Rules and Draw Procedures

7.1 Competition Information

Each Competition Page will display the material details of the relevant competition, including where applicable:

The prize or prizes.
The entry price.
The maximum number of entries.
The closing date or closing conditions.
The draw method.
Any Instant Win Prizes.
Any Cash Alternative.
Any additional competition-specific rules.

By entering, you agree to the rules applicable to that competition.

7.2 Types of Competition

ADS Competitions Limited may operate different types of competitions, including:

Standard prize competitions.
Instant Win competitions.
Every Ticket Is a Winner promotions.
Reveal-style or themed games.
Promotional giveaways.
Social media competitions.

The Competition Page will explain how entries are accepted and how winners or prizes are determined.

Where a competition requires entrants to answer a question or complete another qualifying task, the applicable requirements will be displayed on the Competition Page.

7.3 Closing Dates and Times

Each competition will have a published closing time, or may close when all available entries have been sold, where this is stated in the competition rules.

Once a competition has closed:

No further entries will normally be accepted.
The winner selection process will proceed in accordance with the published rules.
The closing time and the entries eligible for the draw will be determined using the relevant competition records.

We may close a competition early where all available entries have been sold and the published rules permit this.

Any change to a closing time will be handled in accordance with the published rules and applicable law.

7.4 Completion of Competitions

ADS Competitions Limited intends to complete competitions in accordance with the published rules and award the advertised prizes.

We will not cancel a competition solely because fewer entries have been sold than anticipated unless the published rules and applicable law permit the relevant action.

Where a competition cannot proceed as planned because of a serious technical failure, legal requirement or other exceptional circumstance, we will consider the fairest lawful resolution and communicate material changes where reasonably practicable.

We will not reduce an advertised prize simply because fewer entries have been sold unless a lawful, clearly disclosed competition-specific provision expressly permits it.

7.5 Winner Selection

Winners will be selected in accordance with the method stated on the relevant Competition Page.

Where a random draw is used, we will use a random selection method appropriate to the competition.

The draw method may include a recognised random number generation service, competition software or another suitable method.

Where the Competition Page specifies a particular draw method, that method will be followed unless a change becomes reasonably necessary and is made in accordance with the published rules and applicable law.

7.6 Live Draws and Winner Announcements

Where applicable, draws may be conducted live on YouTube, Facebook or another suitable platform.

If a planned platform becomes unavailable, we may use an alternative suitable platform or another appropriate method of conducting the draw.

Winning ticket numbers or other winner information will normally be announced through the method stated on the Competition Page.

We may also contact winners directly using the contact details associated with their account or entry.

7.7 Claiming a Prize

Unless the Competition Page states otherwise, winners should claim their prize within 30 days of our first attempt to notify them.

We will make reasonable efforts to contact winners using the information available to us.

If a winner does not respond within the applicable period despite reasonable attempts to make contact, we may take further steps in accordance with the competition rules and applicable law.

These steps may include selecting an alternative winner using the appropriate selection method or otherwise dealing with the unclaimed prize fairly and lawfully.

Where an alternative winner is selected, the process will be documented as appropriate.

7.8 Record Keeping

We may retain records of entries, ticket allocations, draw results, prize awards and related communications for legitimate business, legal, compliance and dispute-resolution purposes, in accordance with our Privacy Policy and applicable data protection law.

8. Instant Win Competitions

8.1 Instant Win Prize Allocation

Where a competition includes Instant Win Prizes, the method of allocating those prizes will be described in the relevant competition rules.

Instant Win Prizes may be allocated to specific ticket numbers before a competition opens.

Where this method is used, the relevant ticket allocations will be established before entries become available for purchase and will be administered in accordance with the published rules.

8.2 Winning an Instant Win Prize

Where an eligible entry matches a ticket number allocated an Instant Win Prize, the entrant will be notified through the website or another method specified for the competition.

The prize will be awarded subject to verification, eligibility and the relevant competition rules.

8.3 Technical Errors

If a technical error affects an Instant Win competition, we will investigate the available evidence and take reasonable steps to resolve the matter fairly.

Any corrective action will be consistent with the published rules and applicable law.

Where appropriate, this may include correcting a demonstrable system error, validating an affected entry or providing another lawful remedy.

We will not arbitrarily remove a prize from a valid winner.

9. Cash Alternatives and Prize Swaps

9.1 Cash Alternatives

A Cash Alternative will be available only where it is expressly advertised on the relevant Competition Page or otherwise confirmed in the competition rules.

Where a Cash Alternative is offered:

The amount will be displayed before entry.
The winner may choose between the advertised prize and the Cash Alternative, subject to the published rules.
Payment will normally be made by bank transfer following any necessary verification.

Unless a competition expressly states otherwise, no Cash Alternative will be available where none has been advertised.

9.2 Prize Swaps

A winner may request an alternative prize where this is offered or agreed by ADS Competitions Limited.

Any Prize Swap is subject to:

Availability.
The value and nature of the original prize.
The agreement of ADS Competitions Limited.
Any additional conditions communicated to the winner.
Applicable consumer law.

We may refuse a requested swap where it is not reasonably practicable or where the alternative would materially change the advertised prize.

A Prize Swap will not be used to remove a winner's rights unlawfully.

10. Promotional Bonuses and Social Media Promotions

10.1 Promotional Bonuses

From time to time, ADS Competitions Limited may operate additional promotions, which may include:

Bonus Website Credit.
Additional prizes.
Extra competition entries.
Mystery gifts.
Ticket giveaways.
Cashback-style promotions.
Member appreciation offers.

Each promotion may have its own eligibility requirements, closing times, entry limits and other conditions.

The rules displayed with the relevant promotion will apply alongside these Terms and Conditions.

10.2 Comment-to-Claim Promotions

Where a promotion requires an entrant to comment on a post or complete another specified action, the entrant must complete the stated action within the applicable period.

We may reject a claim where the required action has not been completed or where the entrant does not meet the stated eligibility requirements.

10.3 Website Credit Exclusions

Some promotions may exclude purchases made using Website Credit.

Any such exclusion will be stated in the relevant promotional terms.

10.4 Time-Limited Promotions

Promotions may operate for a limited period.

Unless otherwise stated:

The published start and end times apply.
Claims submitted after the closing time may be rejected.
Promotional benefits cannot be claimed retrospectively.
Entry and eligibility requirements must be satisfied within the stated period.

10.5 Social Media Platforms

Promotions conducted through Facebook, Instagram, YouTube or other social media platforms are not sponsored, endorsed, administered by or associated with those platforms unless expressly stated otherwise.

Entrants must comply with the relevant platform's terms and policies.

Where required by the applicable platform rules, entrants release the platform from liability associated with the promotion.

10.6 Changes to Promotions

We may amend, suspend or withdraw a promotion where reasonably necessary because of:

A genuine error.
A technical failure.
Suspected fraud or abuse.
Legal or regulatory requirements.
Circumstances beyond our reasonable control.

Where possible, we will communicate material changes to affected participants.

We will not use this provision to unfairly deprive an entrant of an accrued entitlement.

10.7 Administration Decisions

We aim to administer promotions consistently and fairly.

Any decision concerning eligibility, verification or the application of promotional rules will be made in good faith and remains subject to applicable consumer law and any statutory rights.

11. Prizes, Verification and Delivery

11.1 Awarding Prizes

Following completion of a competition and verification of the winner, ADS Competitions Limited will arrange for the prize to be awarded in accordance with the published competition rules.

Unless otherwise stated, prizes are intended for the verified winner and may not be transferred before acceptance without our agreement.

11.2 Winner Verification

Before awarding a prize, we may request reasonable evidence to confirm:

The winner's age.
The winner's identity.
The winner's eligibility.
The winner's residential address.
Bank account ownership where a cash payment is involved.

Verification is intended to protect entrants and prevent fraud.

Where additional checks are required, we will explain the information needed and the steps for providing it.

11.3 Contacting Winners

We may contact winners through:

Email.
Telephone.
Social media messaging.
Other contact details provided by the entrant.
Post, where appropriate.

Entrants are responsible for ensuring that their contact details are accurate and up to date.

11.4 Unclaimed Prizes

Unless a different period is specified on the Competition Page, winners should respond to our first contact attempt within 30 days.

We will make reasonable efforts to contact the winner.

If a prize remains unclaimed after the applicable period, we may select an alternative winner or otherwise deal with the prize in accordance with the published rules and applicable law.

11.5 Cash Prize Payments

Where a cash prize or Cash Alternative is offered, the amount and applicable conditions will be stated on the relevant Competition Page.

Payments will normally be made by bank transfer after verification.

The winner must provide accurate payment information and complete any reasonable verification requirements.

11.6 Prize Swaps

Any alternative prize must be agreed with ADS Competitions Limited and will be subject to availability and the relevant competition rules.

Where a substitute is provided because the original prize is unavailable, we will take reasonable steps to ensure that the replacement is appropriate and consistent with the published rules and applicable law.

11.7 Prize Delivery

Physical prizes will normally be dispatched within seven working days after:

The winner has accepted the prize.
Required verification has been completed.
Any necessary delivery details have been confirmed.

This is an intended delivery timeframe rather than a guarantee where delays arise outside our reasonable control.

If a delay is anticipated, we will endeavour to inform the winner where reasonably practicable.

11.8 Delivery Costs

Standard delivery within the United Kingdom will normally be covered by ADS Competitions Limited unless the Competition Page states otherwise.

Any additional delivery costs or special arrangements will be communicated to the winner before they are agreed.

11.9 Delivery Partners

We may use appropriate courier, postal or other delivery services depending on the prize.

Delivery arrangements may vary according to the size, value and nature of the prize.

11.10 Missing or Damaged Prizes

If a prize is lost or arrives damaged, the winner should notify us promptly and provide any reasonable supporting information requested.

We will investigate the matter and, where appropriate, liaise with the courier or supplier to seek a fair resolution.

Nothing in this clause removes any legal responsibility that cannot lawfully be excluded.

11.11 Prize Availability

If an advertised prize becomes unavailable, we will consider the available options and act in accordance with the published competition rules and applicable law.

Where appropriate, a replacement prize of equivalent or greater value may be offered, or an advertised Cash Alternative may be provided.

We will communicate any material change to the affected winner or entrants where reasonably practicable.

11.12 Taxes and Personal Responsibilities

Winners are responsible for determining whether any personal tax obligations arise from accepting a prize, except where the law places an obligation on ADS Competitions Limited.

We do not provide personal tax advice to winners.

11.13 Publicity

With the winner's consent where required, we may publish reasonable information about a prize award, including:

The winner's first name.
The initial of the winner's surname.
The prize won.
The winner's town, where the winner has chosen this in their account settings.
Photographs or testimonials supplied or approved by the winner.

We will handle personal information in accordance with our Privacy Policy and applicable data protection law.

A winner's refusal to participate in optional publicity will not, by itself, affect their entitlement to a prize.

12. Fraud Prevention and Account Suspension

12.1 Protecting Competition Integrity

ADS Competitions Limited may investigate activity where there are reasonable grounds to suspect fraud, abuse, manipulation or a breach of these Terms and Conditions.

Examples of prohibited activity include:

Providing false personal information.
Using another person's payment details without authorisation.
Creating multiple accounts to obtain an unfair advantage.
Attempting to manipulate competition outcomes.
Providing false identification documents.
Submitting fraudulent payment confirmations.
Attempting to claim prizes dishonestly.
Exploiting website errors for personal gain.
Using bots, scripts or automated methods to gain an unfair advantage.
Deliberately abusing promotional offers.

This list is not exhaustive.

12.2 Abuse of Promotions

Promotional offers are intended for legitimate participation.

Where there is reasonable evidence that a promotion has been abused, we may remove the entrant from the promotion, cancel affected bonus entries, reverse improperly awarded Website Credit or suspend the relevant account, subject to applicable law.

12.3 Account Suspension

We may temporarily suspend an account where reasonably necessary to:

Investigate suspected fraud.
Verify identity or eligibility.
Investigate a payment dispute.
Address a security concern.
Investigate a suspected breach of these Terms.

During a suspension, some website features may be unavailable while the matter is investigated.

We will aim to resolve investigations within a reasonable timeframe.

12.4 Permanent Account Closure

We may close an account where there is reasonable evidence of serious or repeated breaches of these Terms, including fraud, deliberate manipulation, serious abuse or criminal activity connected with our competitions.

Any decision will be considered in light of the circumstances and applicable law.

Closing an account does not automatically extinguish any rights the customer has under applicable law.

12.5 Right to Refuse Participation

We may refuse or restrict future participation where reasonably necessary to prevent fraud, protect the integrity of competitions, protect individuals or comply with legal obligations.

Any restriction will be proportionate and consistent with applicable law.

13. Community Standards and Conduct

13.1 Respectful Conduct

We expect entrants and members of our online communities to treat other customers, staff, suppliers and representatives with courtesy and respect.

13.2 Unacceptable Behaviour

Behaviour that may result in moderation or account restrictions includes:

Bullying or harassment.
Discrimination or hate speech.
Threatening or intimidating conduct.
Abusive or seriously offensive language.
Personal attacks.
Deliberate disruption of community discussions.
Knowingly publishing false information with the intention of causing harm.

This provision does not prevent genuine criticism, legitimate complaints or the exercise of legal rights.

13.3 Moderation

Where we operate or moderate social media communities, we may remove comments, delete posts, restrict participation or remove members where reasonably necessary to enforce community standards.

Moderation decisions will be made proportionately and in accordance with applicable law.

13.4 Social Media Rules

Members must comply with the rules of any third-party social media platform they use.

ADS Competitions Limited is not responsible for restrictions or account actions imposed independently by third-party platforms, except where liability cannot lawfully be excluded.

13.5 Good Faith

Where an unusual situation is not specifically covered by these Terms, we will aim to make a fair and reasonable decision, taking into account:

Fairness to entrants.
The integrity of the competition.
Our legal obligations.
The published competition rules.

14. Website, Intellectual Property and Technical Issues

14.1 Website Availability

We aim to keep our website available and functioning properly.

Access may occasionally be interrupted by maintenance, software updates, technical faults, internet outages, security incidents or circumstances beyond our reasonable control.

We will take reasonable steps to restore service where an interruption occurs.

14.2 Technical Errors

If a technical error affects a competition, we may investigate and take reasonable corrective action to preserve the fairness and integrity of the competition.

Depending on the circumstances, this may include correcting an obvious error, reviewing affected entries, repeating a draw where justified or providing another appropriate remedy.

Any action taken will be consistent with the published rules and applicable law.

14.3 Circumstances Beyond Our Reasonable Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, which may include:

Severe weather or flooding.
Fire or other major incidents.
Public health emergencies.
Industrial action or postal disruption.
Power or telecommunications failures.
Government restrictions.
War or civil unrest.
Supplier or courier failures.

We will take reasonable steps to minimise disruption and communicate material changes where practicable.

Nothing in this clause excludes liability that cannot lawfully be excluded.

14.4 Intellectual Property

Unless otherwise stated, the content of the ADS Competitions website, including logos, branding, artwork, photographs, videos, graphics, written material and promotional content, is owned by ADS Competitions Limited or used under licence.

You must not reproduce, distribute, modify or commercially exploit our content without permission, except where permitted by law.

Sharing links to our competitions for legitimate promotional purposes is permitted, provided that the content is not misleading and no intellectual property rights are infringed.

14.5 Third-Party Links

Our website may contain links to third-party websites, services or platforms.

We do not control all third-party content or services and are not responsible for their independent privacy practices or availability.

You should review the relevant third-party terms and privacy notices before using those services.

15. Complaints and Customer Support

15.1 Raising a Complaint

We take genuine customer concerns seriously.

If you are dissatisfied with a competition, payment, prize award or another aspect of our service, please contact us using the contact facilities available at adscompetitions.com.

Please provide sufficient information for us to identify the issue, including the relevant competition, transaction or account details where appropriate.

15.2 How We Handle Complaints

We aim to:

Acknowledge complaints promptly.
Investigate matters fairly.
Review relevant records and evidence.
Explain our findings clearly.
Seek a reasonable resolution where appropriate.

Additional information about the complaints process may be published separately on our website.

Nothing in this section prevents you from exercising any statutory rights or pursuing a complaint through an appropriate external body where applicable.

16. Privacy and Data Protection

16.1 Personal Information

ADS Competitions Limited handles personal information in accordance with applicable data protection law.

Our Privacy Policy explains how we collect, use, store, disclose and protect personal information, and describes the rights available to individuals.

Please read our Privacy Policy on our website before registering an account or participating in a competition.

16.2 Use of Personal Information

We may use personal information where necessary to:

Administer accounts and competition entries.
Process payments.
Verify age, identity and eligibility.
Contact winners and arrange prize delivery.
Respond to customer enquiries and complaints.
Prevent fraud and protect our services.
Meet legal and regulatory obligations.

Any additional processing will be explained in our Privacy Policy where required.

17. General Legal Provisions

17.1 Liability

We will take reasonable care in operating our website and administering competitions.

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory consumer rights that cannot lawfully be excluded.

Subject to the preceding paragraph and applicable law, we are not responsible for losses arising solely from interruptions, delays or failures outside our reasonable control.

We will not exclude liability for a failure to meet obligations that applicable law requires us to fulfil.

17.2 Changes to Competitions

We may make reasonable changes where necessary to correct genuine errors, comply with legal requirements, address technical failures or protect the fairness of a competition.

Material changes will be communicated where reasonably practicable.

We will not use this provision to alter a competition arbitrarily or remove an entrant's accrued rights unlawfully.

17.3 Entire Agreement

These Terms and Conditions, together with the relevant Competition Page and any applicable Privacy Policy, Cookie Policy and other policies expressly incorporated into them, set out the terms governing your use of our website and participation in our competitions.

If any competition-specific rule conflicts with these general Terms, the documents should be interpreted together where possible. Applicable law will take precedence over any inconsistent contractual provision.

17.4 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

17.5 Waiver

A failure or delay by ADS Competitions Limited in enforcing a provision of these Terms does not constitute a waiver of that provision or prevent us from enforcing it in the future.

17.6 Third-Party Rights

Unless expressly stated otherwise or required by law, these Terms and Conditions do not confer rights on third parties to enforce their provisions.

17.7 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws applicable in Northern Ireland, subject to any mandatory consumer protection rules that apply to an entrant.

Any dispute will be dealt with by the courts having jurisdiction under applicable law.

Nothing in this clause limits a consumer's right to bring proceedings in a court where the law permits them to do so.

17.8 Contact Details

ADS Competitions Limited
Company Number: NI742423
Registered Office:
6 Margaret Street
Newry
Co. Down
BT34 1DF
Northern Ireland
Website: https://adscompetitions.com/

For enquiries, complaints or questions about these Terms and Conditions, please use the contact facilities available on our website.

End of Terms and Conditions

🔔 Never miss a competition!

Are you 18 or over?